Description
The Chief Operating Officer reports to the CEO and is a key member of the executive leadership team. The role focuses on day-to-day oversight of the Children’s Residential Treatment program, with responsibility for operations, people, and compliance. You will:
- Lead daily operations of the residential program and carry out the Board-approved strategic plan
- Chair the Executive Team and Manager’s Meetings
- Oversee staff training, evaluations, scheduling, and injury reporting
- Partner with HR, IT, Facilities, and Quality Assurance
- Review behavioral clinical activities and report restraints, time outs, and other required items to licensing agencies
- Support clinical development and training
- Take part in the Parent Advisory Council and Human Rights Committee
About You
- Master’s degree in behavior analysis, counseling, psychology, social work, education administration, healthcare administration, or a related field. A doctorate or current doctoral enrollment is preferred.
- Ten years of progressively responsible experience in leadership, clinical services, operations management, or a combination
- Experience overseeing multidisciplinary programs, personnel, regulatory compliance, and quality improvement
- Experience supporting people with intellectual or developmental disabilities and experience in a residential setting are both highly preferred
- BCBA with Massachusetts LABA licensure, or another independent clinical license (such as licensed psychologist, LMHC, or LICSW), is preferred
- Strong leadership, judgment, and communication skills, with the ability to work effectively with individuals served, families, staff, the Board, regulators, and community partners