Office Admin / Customer Service

Office Admin / Customer Service

We are seeking a reliable and professional Office Admin / Customer Service professional to support daily customer service, order processing, and general office operations. This position is ideal for someone who is organized, detail-oriented, and comfortable communicating with customers while managing a variety of administrative tasks.

Responsibilities

• Answer incoming phone calls and route inquiries appropriately
• Process and enter customer orders accurately and efficiently
• Communicate with customers regarding orders, inquiries, and account needs
• Prepare and manage customer invoices
• Coordinate daily outbound shipments with carriers and warehouse teams
• Track and report inventory levels
• Order and maintain office supplies
• Support daily sales and order fulfillment activities
• Provide general administrative support as needed

Qualifications

• Proficiency in Microsoft Word and Excel
• Strong customer service and communication skills
• Good organizational skills and attention to detail
• Ability to manage multiple tasks and priorities
• Reliable, professional, and dependable
• Previous office administration or customer service experience preferred