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HR Generalist – Food Industry

King & Bishop
January 6, 2022
Canton, MA
Job Type


Our client, a premium brand food making company, has an immediate need for an experienced HR Generalist with background in employee relations work.  This is a high growth organization and its success is dependent upon attracting and retaining the best possible talent across all functions:


The HR Generalist is responsible for the implementation of policies and programs meant to foster positive relations between employees and the organization. Candidates will participate in resolving employee relations issues, support the administration of benefits and leave programs, work with the Talent Acquisition team on the interview, hiring and onboarding process, as well as assisting with training and development programs aimed at our hourly workforce. The Generalist will work closely with managers and supervisors to guide and train them on managing performance and behavior. This role will also partner closely with the rest of the HR team, EHS, and the employment attorney.

  • Manage all employee issues and investigations by attempting to understand root causes of the issue through interviews with the employees involved. Resolve the issues through mediation, coaching and educating the parties involved.
  • Maintain clear and up to date records of investigations and employee interactions. Work closely with members with the HR team, especially the HR BPs, to keep them informed.
  • Advise and train managers and supervisors in best employee relations practices and strategies for managing supervisor problems and employee grievances. Develops further training as needed.
  • Manage the administration of all employee engagement surveys, including the analysis and presentation of the data. Conduct or coordinates employee surveys, focus groups, or exit interviews.
  • Update policies, including the employee handbook, in compliance with MA and Federal laws. Researches and explains laws and legal affairs concerning employment to managers, supervisors, and employees.
  • Respond to inquiries from employees and/or external parties (e.g. status of claims, leave eligibility, etc.) for the purpose of resolving issues, facilitating communication among parties, and/or providing information or direction.
  • Work with the Talent Acquisition team as needed to facilitate the interview and onboarding process
  • Collaborate closely with HR teammates on projects, sharing learnings, and covering responsibilities during time off
  • Perform other related duties as assigned.


  • Bachelor’s Degree required
  • 4 – 6 years of experience in a HR Generalist or Employee Relations role
  • Solid knowledge of and experience in labor law in a non-union environment required
  • Excellent oral and written English skills; fluency in Portuguese desired
  • Strong ability to build relationships, trust and to engage others
  • Ability to assess and diagnose root causes of issues, when working with employees
  • Ability to uplift others through coaching, mentoring and through mediation
  • Committed team member who enjoys collaboration and solving problems as a team
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